FAQ 02
Custom Orders
Can I request a custom patch design?

Yes! Medley Patches specializes in custom patches. You can send us your design, or we can help create one for you. Just reach out via our contact page or email us.

What is the minimum order quantity for custom patches?

Our minimum order quantity for custom patches is 10 pieces per design. However, we offer bulk discounts for larger orders.

Shipping & Delivery
How long does it take to receive my order?

Standard orders are processed within 3-5 business days. Custom orders may take 7-14 business days depending on the complexity of the design. Shipping times vary based on your location.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times depend on the destination country.

Payment Options
What payment methods do you accept?

We accept credit/debit cards, PayPal, and bank transfers. For bulk orders, additional payment options may be available upon request.

Returns & Refunds
What is your return policy?

We accept returns on non-custom patches within 14 days of delivery. Custom patches are non-refundable unless they arrive damaged or defective.

How do I request a refund?

If you received a defective or incorrect item, please contact us with your order details and photos of the issue within 7 days of receiving your order.